Property Partner and Broker Portal
A property developer with 35 active projects was still pushing availability updates and booking documents through email threads. Floges built a broker portal with live inventory, structured booking workflows, and commission visibility, cutting documentation time from three days to same-day.
A property developer managing 35 active projects was coordinating broker updates, unit availability, and booking documents through email chains and shared folders. Brokers were working off unit availability lists that were days old, leading to double bookings, client confusion, and lost deals.
The internal team had no centralized view of booking status across projects. Document approval chains ran through email with no audit trail. Every stale sheet or buried approval email made brokers trust the process a little less.
Mapped the broker engagement lifecycle from unit enquiry to booking completion. Found that stale availability data and manual document routing were causing the most errors and deal friction.
Scoped the portal around three broker-facing modules: live unit availability, booking status tracking, and commission visibility. Internal admin view for the sales and operations team built in parallel.
Built the partner portal with live unit inventory sync, a structured booking workflow with document approval stages, and a commission dashboard. Internal admin panel gives the operations team a single view across all 35 projects.
Portal launched in 9 weeks. Broker network onboarded in two weeks via self-serve registration. Internal team trained on admin workflows and exception handling.
Post-launch: automated broker notifications on unit status changes, and a reporting dashboard showing broker performance by project and region.
Managing a broker network across multiple projects through email and shared folders?
Let's map your broker engagement workflow and scope the portal that fixes the coordination gap.